Testimonial Tree offers the ability to send customers to third-party sites' "Leave a Review" page to leave you a testimonial and a high-star rating. For our purposes, third party sites are sites that are neither ours nor yours. This would include sites like Google, Zillow, Yelp, BBB, and the like. When a customer leaves a positive testimonial, the third-party sites are displayed to encourage the customer to visit the other sites in an attempt to help grow your online reputation and business (generating). You can also pull in existing and future reviews from these third-party sites (monitoring).
Generate = Your client will be redirected or prompted to go to a third-party site to copy and paste their review there after completing a survey or testimonial request.
Monitor = Any reviews left directly on your connected third-party site will be pulled into your Testimonial Tree account.
Note that testimonials captured by Testimonial Tree can not be auto-published to third-party sites, as these sites require a registered user to leave a review. Relatedly, reviews imported into your Testimonial Tree account from one third-party site can not be published to another third-party site. For example, Google reviews can not be sent to Zillow, etc.
For additional information on third-party sites, please see this article.
This article will show you how to set up and manage third-party sites to both generate and monitor reviews using the Configure Third-Party Sites wizard.
Note that you do not have to have accounts with every site in the wizard. Simply click skip to continue to the next site.
Step 1: From your dashboard click on Review Generation in the Navigation Bar and then Manage
Step 2: On the Review Generation Page, click Configure Third Party Sites
1. Zillow
2. Google
3. Facebook
4. Yelp
After you have submitted all your sites you can proceed to your testimoinals or your dashboard.