How to Collect a Testimonial Via Email
Step 1:
From your
Dashboard, go to the left-hand navigation menu.
Click
Testimonials, then select
Collect from the dropdown menu.

Step 2: The Collect Testimonial Page will open. Click the Send Manual Request button
Step 3: Enter Recipient Details
-
Username: Select the user who should receive the testimonial.
-
Client Name: Enter the client’s name (e.g., John Doe).
Client Email: Enter the client’s email address (e.g.,
john.doe@example.com).
-
Client Relationship: Select the appropriate relationship (e.g., Customer).
Step 4: Customize the Request
-
Suggested Testimonial: Add an optional suggested message (e.g., Great service!).
-
Email Template: Choose the template you want to use (e.g., tt-default-testimonial-request-5).
-
Tracking ID: Add a tracking ID if needed for reporting (e.g., ABC-123).
Step 5: Send the Request
Step 7: Your Recipient will receive a request that looks like this (note that the request language may differ from what is shown here depending on your account settings) and be prompted to click through to leave a testimonial
Collection page:
Disclaimer: The procedures and screenshots provided are for reference only. Actual steps and visuals may differ slightly based on software updates, device configurations, or user settings.
Related Articles
How to Collect a Testimonial Via Text
Step 1: From your Dashboard, go to the left-hand navigation menu. Click Testimonials, then select Collect from the dropdown menu. Step 2: The Collect Testimonial Page will open. Click the Send Manual Request button Step 3: Enter Recipient Details ...
Add a Collection Link to Your Email (Gmail)
It may be more convenient to add a simple message in the footer of your email, politely encouraging clients to write you a testimonial. Or you may want to encourage your clients to view your testimonials from within your signature. In this example, ...
FAQ: Survey Collection vs. Testimonial Collection
In Testimonial Tree there are two main ways to collect a testimonial. At the company level we have a survey collection option and at the sub-user level we have a testimonial collection option. This article goes over the differences and how you can ...
How to Unpublish a Testimonial
There may be a testimonial that was shared on your marketing sites or website widgets that you would like to remove. If this occurs, follow the steps below to remove the testimonial. Please note that it can take up to 24 hours for testimonials to be ...
How to Publish a Testimonial
Most accounts are setup to auto-publish testimonials to the account's marketing sites and widgets. However, if you have a testimonial that you need to manually publish, you can follow these steps to do so. Please note that it can take up to 24 hours ...