There may be a testimonial that was shared on your marketing sites or website widgets that you would like to remove. If this occurs, follow the steps below to remove the testimonial.
Please note that it can take up to 24 hours for testimonials to be removed from all marketing sites and website widgets.
Step 1:From your Testimonial Notification email you can click directly into the Testimonal page OR from your Dashboard, click on the Testimonal you want to unpublish
Step 2: On the right-hand side under Marketing Sites you will see where the testimonial is currently being published or not published to.
If the check box is blank by a site, it is not being published there
If the check box is blue with a white check mark, the testimonial is published to that site
Step 3:Check the box by the sites and/or widgets you would like to remove your Testimonial from and click Publish/Unpublish
Note: Depending on your parent account’s permission settings, you may not have access to this feature. In this case, please contact your account administrator. Step 1: From the Dashboard click Testimonials and then Manage Testimonial Step 2: On the ...
Most accounts are setup to auto-publish testimonials to the account's marketing sites and widgets. However, if you have a testimonial that you need to manually publish, you can follow these steps to do so. Please note that it can take up to 24 hours ...
If you used the testimonial request form in Testimonial Tree, you can easily resend a previous request. Step 1: From the Dashboard, click on Reports in the Navigation Bar and then Testimonial Requests Sent Step 2: The Testimonial Requests Sent ...
Step 1: From your Dashboard click the Collect Testimoinal button Step 2: The Collect Testimonial Page will open. Click the Send Via Email button Step 3: The Send a Testimonial Request Via Email page will open Enter the Recipient Name and Email in the ...
If you have testimonials you would like to add, you can do so manually. These testimonials could have been received through email, text or perhaps in writing. Here is how you can manually add those testimonials individually. Step 1: From the ...