Sample Survey Questions: Real Estate

Sample Survey Questions: Real Estate

Here are some example survey questions that some brokerages ask after a real estate closing.  Ideally, your survey is fairly short and the questions you choose are actionable. 

Example Questions:
  1. Given the need to buy or sell a home in the same market area, how likely (on a scale of 1-5) would you be to use {record_user_name}?
  2. How would you rate your agent on the following? (On a scale of 1-5)
    1. Responsiveness
    2. Negotiation Skills
    3. Professionalism & Communication
    4. Market Expertise & Local Knowledge
    5. Process Expertise
  3. What was your primary reason for selecting your sales associate? (Select the one most influential factor)
    1. Referred by a Friend
    2. Walk-In/Open House
    3. Marketing Programs/Plan
    4. Satisfied Past Customer
    5. Advertising
    6. Yard Signs in the Area
    7. Knew Sales Associate Personally
    8. The Internet or Company Website
    9. Sales Associate’s Presentation
    10. Company Name/Reputation
    11. Other (please specify...)

  4. Please offer any comments or suggestions you feel appropriate

  5. We would love it you would leave a testimonial



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