Adding your Facebook link to your Review Generation

Adding your Facebook link to your Review Generation

You can add your Facebook URL to your Review Generation page to both Generate new reviews as well as Monitor your existing reviews.  

Generate = Your client will be redirected or prompted to go to Facebook to copy and paste their review there after completing a survey or testimonial request.

Monitor = Any reviews left directly on your Facebook page will be pulled into your Testimonial Tree account. After entering your link it does take up to 48 hours for reviews to populate from Facebook into your account and then any new reviews are pulled in on a weekly basis. 

Note that testimonials captured by Testimonial Tree can not be auto-published to third-party sites, as these sites require a registered user to leave a review. Relatedly, reviews imported into your Testimonial Tree account from one third-party site can not be published to another third-party site. For example, Google reviews can not be sent to Zillow, etc.

For more information on third-party sites, please see this article.

To add your Facebook page:

Step 1: From your dashboard click on Review Generation in the Navigation Bar



Step 2: Click on Manage



Step 3: Click on "+ Add Site"


Step 4: The Add Review Site window will open 
  1. In the Site field, select Facebook from the drop-down options
  2. In Site Nickname, type in Facebook, or if you have multiple Facebook profiles you can add a location or agent name


Step 5: Now go to your Facebook page, click on the Reviews tab and copy the URL



Step 6: Back in your Testimonial Tree Account, paste this URL in Review Generation URL, and if desired, the monitoring URL which will pull in existing and future Facebook reviews. Assign a user and location if needed. Then Save Changes.










Step 7: Make sure the Generation Enable and Monitoring Enabled buttons are toggled on (green) and Save Settings





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