Surveys
Create A Static Survey Link for Embedding
This article will show you how to create a static survey link to use if you are not using a survey integration. This link can be embedded on your website or in email. Step 1: From your Dashboard click on Survey and then Manage Survey in the ...
How to Add Survey Meta Data
Meta Data can be added to surveys to allow tracking of any data you require that is outside of the base use case of the Testimonial Tree software. Meta Data is most commonly used to augment the survey presented to your customers. By Adding a ...
Find Your Survey ID
If you are an account adiminstror and need to find your survey ID, follow these steps: Step 1: From the Dashboard, select Surveys from the Navigation Bar and then Manage Surveys Step 2: The Manage Surveys page will open. Your survey ID will be in ...
Manually Request a Survey
If you are not using an automated feed, or if you need to send a survey that may have not been sent through a feed, you can send a survey manually. Note that this feature is only available to the parent account, not a child/user account. Step 1: From ...
Survey Request Automation
One of the keys to success using the Testimonial Tree system is its automation features. Automating survey/feedback requests after a recent event (transaction, visit, etc) helps maximize response rates and makes things easier for our customers. ...